the photo egg
Full Terms and Conditions

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Any terms and conditions broken are the responsibility of the person named on the booking who enters a legally binding contract with the photo egg when booking.
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Please note that your booking will not commence until your remaining balance/invoice has been paid, this includes studio fees, hire costs. You can pay by Card or bank transfer. Any extra payments must be made by bank transfer or card on the day before use. We do not offer credit of any kind.
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For unpaid fees or invoices you will be charged £10 per week for a maximum of 8 weeks, failure to receive payment in the 8 week period we will ALWAYS refer the matter to a claims court to recover the funds.
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The person named on the booking takes full responsibility for the booking, also for anyone attending the booking and their conduct.
CANCELLATIONS / REFUNDS
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Any Deposits paid are non refundable.
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If you cancel or reschedule 7 days or less before your booking you are required to pay 50% of your full booking balance.
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If you cancel or reschedule 3 days or less before your booking you are required to pay 100% of your full booking balance.
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We cannot refund any cancelled bookings due to: lateness to the booking, forgetting about the booking, Illness, Injuries, train Strikes, covid, traffic conditions, car breakdowns, plane delays, brand product delays, postal delays, hired models/photographers etc not turning up, or any other unforeseen issues not documented here.
RESCHEDULE
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If you need to reschedule your booking you must give a minimum of 7 days notice otherwise it will automatically be classed as a cancellation and we will have to charge fees.
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We have to charge fees as it costs us a lot of money when bookings are cancelled or changed at short notice and we are not able to fill the slot.
ARRIVALS
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Your booking does not start from the time you arrive it starts from the time you have booked. If you are late for your booking you still have to finish on time. Bookings cannot be moved on the day to accommodate lateness.
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You may arrive 5 minutes before your booking is due to begin. Please do not enter the building any earlier than this as we will be preparing for your shoot.
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If you arrive for your booking on the wrong day or time we have the right to refuse entry. If we can book you in on the day it will be classed as an emergency booking charged at our Overtime rate which is £40ph for studio 1/2 and £50ph for studio 3.
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Bookings cannot be resold on the day. If you cannot attend within 1 hour of your booking start time we class this as a no show and we reserve the right to refuse entry.
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BROKEN EQUIPMENT
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We check all equipment before and after your booking. If any equipment is broken during the booking please report this to one of the studio managers, we need to know for health and safety reasons. Breakages through misuse or accidents have to be paid for in full on the day plus a 25% restock fee.
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For health and safety reasons please do not remove items from the walls such as mirrors and pictures, if you require assistance please speak to one of our team members. Charges will apply for items removed and broken without our consent. Please do not stick anything on or into our walls as this can damage the plaster work and will result in charges calculated on a case by case basis.
SMOKING
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Smoking or vaping is not permitted in any part of the building, studios, or the fire exits. It is illegal in the workplace and puts our tenancy at risk. Smoking anywhere in the building will set off the fire alarm and the whole building will be evacuated.
GENERAL TERMS
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Backdrops rolled out further or damaged beyond that metre in any way will be charged to the person named on the booking.
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We do not accept responsibility for children in the studio. This is a working studio so you need to be mindful of trip hazards, heaters, knocking things over etc see our health and safety risk assessment. Any damage will have to be paid for in full on the day or after we have received a quote for repairs.
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If your booking finishes early you are not entitled to a refund of hours not used.
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We Cannot store items for you in our offices, we cannot receive deliveries or pick up items for your booking.
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The named client on the booking is responsible for all guests accessing and leaving the building.
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A working hot shoe is required to connect to our lights
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If you have an older camera or a camera with a broken hot shoe our triggers will not work and you must make alternative arrangements.
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TERMS AND CONDITIONS FOR HIRE OF
PHOTOGRAPHY EQUIPMENT AT the photo egg
BOOKING AND PAYMENT:
Advance booking is required with full payment to guarantee use.
EQUIPMENT CARE:
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Hirer is responsible for the safekeeping of the equipment.
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Any damage, loss or theft will be charged in full to the hirer.
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Repairs will be carried out by wex or other specialist repair centres.
INSURANCE:
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Hirer is liable for any damage or loss not covered by their insurance.
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Equipment insurance is recommended but not provided by The Photocove.
USE RESTRICTIONS:
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Subleasing or lending of equipment is prohibited.
RETURN OF EQUIPMENT:
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Equipment must be returned in the same condition as received.
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Items will be tested before and after hire to confirm full working order.
LIABILITY:
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We are not liable for any injuries or damages resulting from the use of hired equipment. Accidents are the full responsibility of the hirer.
LEGAL OBLIGATIONS:
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Hirers must comply with all laws and regulations while using the equipment.
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Equipment shall not be used for any unlawful purpose.
TERMINATION OF AGREEMENT:
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We reserve the right to terminate the agreement if terms are violated.
LEGAL TERMS
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In the event of business interruption for any length of time all sales will be rescheduled. No refunds can be given, this includes indefinite business interruptions.
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The named Client must ensure that all minors under the age of 16 are always accompanied by a chaperone. Minors must have parent’s or guardian’s permission to be at the Studio, and to be photographed or filmed.
EXCLUSION OF LIABILITY
The business as hereinbefore mentioned the photo egg shall not be liable to the Client for any loss damage expense liability or for any consequential loss (including loss of profit) whatsoever or howsoever arising out of or in connection with any of the following:
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1. any damage to or loss of property by the Client or the Clients servants or agents or any third party.
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2. any breakdown stoppage or failure of the facilities and Equipment provided in the Studio or any other Equipment supplied to the Client by the photo egg.
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3. any death or injury occasioned to any Client or servant or agent of any Client occasioned by the use of the Studio or any Equipment.
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4. for any fines and/legal costs incurred by the photo egg or the Client for any activity connected with the hire of the Studio or Equipment.any failure on the part of The photo egg to comply with its obligations to the Client due to any circumstances beyond the control of the photo egg.
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5. If for any reason the photo egg has to cancel your booking which has never happened the photo egg will not be held liable to pay any further costs other than a full refund of the initial payment for the booking. the photo egg is not liable for costs of: Photographers, videographers, models, assistants, loss of earnings, flights, accommodation, or travel expenses or any other costs
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the photo egg cannot be held responsible for loss or damage to any equipment or personal property of the Client or related parties. Anything left at the Studios will be disposed of or given to charity if not claimed back within 3 months. No Client related property and equipment will be covered by any insurance held by the photo egg including anything left overnight.
INDEMNITY
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The Client shall at all times keep the photo egg indemnified against all actions proceedings costs charges claims expenses and demands whatsoever which may be made or brought against the photo egg or the servants or agents of the photo egg by any third party in respect of any alleged injury, loss, damage or expense arising out of or in connection with the use of the Studio or Equipment or services supplied by the photo egg even where such injury loss damage or expense is caused wholly or in part by the negligence or breach of contract of The photo egg its directors servants or agents save in respect of any death or personal injury caused by the negligence of the photo egg as aforesaid. The Client must ensure that they have their own public liability insurance for all persons in the Studio during the hours of use, to cover any accident, damage, injury or death.
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the photo egg accepts no responsibility for parking tickets received, it is up to the client to observe the parking restrictions in the area.
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All clients have to leave the studios how they find them including returning any borrowed props, hired equipment etc.
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We reserve the right to modify these terms at any time.
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We reserve the right to terminate the agreement if the terms are violated.
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These Conditions shall be read and construed in accordance with the Laws of England, Scotland, Wales and Northern Ireland.
Please note that by booking at the photo egg you are agreeing to the Terms And Conditions in a legally binding contract. If you have any queries regarding our terms please Contact us.